Edwid Technologies Private Limited (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.edwidtech.com or use our services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
Information Collection
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, company name, billing details, and any other information you voluntarily provide.
- Technical & Usage Data: IP address, browser type, operating system, device details, referring/exit pages, and website usage patterns.
- Cookies & Tracking Data: To enhance your browsing experience, analyze traffic, and customize content.
How We Use Your Information
We use the collected data for purposes including:
- To provide, maintain, and improve our services.
- To respond to inquiries, requests, or support needs.
- To send important updates, service-related notifications, or marketing (only if you opt-in).
- To process transactions and deliver project deliverables.
- To comply with applicable laws and prevent fraud or misuse of our services.
Sharing & Disclosure of Information
We do not sell, rent, or trade your personal information. We may share data only with:
- Service Providers & Partners: Who assist us in hosting, analytics, payment processing, or project delivery.
- Legal & Regulatory Authorities: If required by law, regulation, or court order.
- Business Transfers: In case of merger, acquisition, or restructuring, your data may be transferred to the new entity.
Data Protection
We follow industry-standard practices and technical safeguards to protect your data from unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights
As per applicable laws (including GDPR, if relevant), you may have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal data.
- Restrict or object to the processing of your information.
- Withdraw consent to marketing communications at any time.
To exercise these rights, contact us at contact@edwidtech.com
Cookies
Our website uses cookies and similar technologies to:
- Recognize repeat visitors and save preferences.
- Improve performance and user experience.
- Analyze traffic and usage patterns.
You may disable cookies in your browser settings; however, some website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate steps to delete it.
Data Usage & Consent
By accepting the Terms and Conditions of our platform, you expressly consent to our collection and use of your personal data, specifically your phone number, for the purpose of contacting you through phone calls, IVR and RCS messaging. These calls and messages may be made to remind you of any relevant updates, activities, or information regarding your account, as well as to inform you about new offers, promotions, or updates related to our platform and services. You acknowledge and agree that we may use your phone number to provide these communications and understand that this is a necessary part of your engagement with our platform. You may opt out of receiving such communications at any time by contacting our support team or following the opt-out instructions provided in any communication. However, opting out of promotional calls will not affect non-promotional or service-related communications that are essential to your use of the platform.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Edwid Technologies Private Limited
📧 Email: contact@edwidtech.com
🌐 Website: www.edwidtech.com
🏢 Address: 369/4, Avishar Shopping Complex, Purbachal, Kalitala, Kolkata, West Bengal, India - 700078